International Shipping Policy
At Brand Black Jack, we proudly serve customers across the globe. Our international policy is designed to provide you with a smooth, secure, and transparent shopping experience—delivered door to door.
📦 International Shipments
We ship worldwide using trusted logistics partners:
- DHL
- FedEx
- EMS Speed Post
- India Post
To know where we currently ship, search our website for "Where we ship" or contact our support team.
As the buyer, you become the "Importer of Record"—which means you're responsible for complying with your country’s laws and regulations during import.
Ownership and risk are transferred to the recipient once the product is shipped and in the hands of the courier.
💰 Customs, Duties & Taxes
All international shipments may be subject to additional charges imposed by your country’s customs authority. These may include:
- Customs Duties
- Import Taxes
- Other Clearance Fees
Important: These charges are the responsibility of the customer and are not included in our product or shipping prices.
You may be contacted by the shipping company or your local customs office if fees apply before delivery is completed.
Good News: For most small-value parcels, customs clearance is quick and items are delivered directly to your door without any hassle.
For country-specific customs questions, we recommend checking with your local customs office before ordering.
💳 Accepted International Payments
We accept payments in multiple currencies via Razorpay and Stripe. Supported currencies include:
- USD (US Dollar)
- CAD (Canadian Dollar)
- AUD (Australian Dollar)
- SGD (Singapore Dollar)
- AED (UAE Dirham)
- JPY (Japanese Yen)
- HKD, TWD, MXN, CNY, INR and more
Stripe is our preferred payment gateway for international cards. It offers a secure, fast, and globally trusted checkout experience.
⏱ Shipping Times
- Processing Time: 3–7 business days (custom items may take longer)
- Delivery Time: 1–3 weeks depending on destination
Shipping times are estimates and may vary due to customs processing or regional courier delays. We’ll provide a tracking number once your order is shipped.
Need help? Our support team can provide delivery time estimates for your country:
- Email: info@brandblackjack.com
- WhatsApp Chat Only: +91 99787 87272
🔒 Privacy & Inspections
Your package may be opened and inspected by customs authorities. Information related to your shipment may be shared with customs or the courier as part of the clearance process.
↩️ International Returns
If you're not satisfied with your purchase, we offer international returns within 14 days of delivery.
- Item must be in original condition and unused
- Return shipping is the customer's responsibility unless otherwise agreed
For full details, please visit: Return, Exchange & Store Credit Policy
⚠️ Limitations
Some products may vary slightly from country to country in design, labeling, or legal standards. It is the buyer’s responsibility to ensure the product is allowed for import in their country.
Thank you for shopping with Brand Black Jack!
We are committed to delivering luxury and comfort wherever you are in the world. 🌍
