Order Cancellation Policy
Brand Black Jack – Shop with Confidence
At Brand Black Jack, we understand that plans can change. That’s why we offer a simple and clear cancellation policy to support your shopping journey.
❌ Cancellation Before Payment
If you haven’t completed payment for your order yet, you may cancel it at any time — no questions asked.
🕒 Cancellation After Payment
If you’ve already paid for your order and wish to cancel, you must notify us within 24 hours of placing the order.
To cancel a paid order, please contact us via:
- Email: info@brandblackjack.com
- WhatsApp Chat Only: +91 99787 87272
Note: Include your order number when reaching out.
After 24 hours: Orders enter processing or production and cannot be cancelled.
⚠️ Important Notes
- Customized or made-to-order items cannot be cancelled once production has started.
- Approved cancellations for prepaid orders will be refunded based on our Refund & Store Credit Policy.
💬 Need Help?
If you're unsure about your order status or would like to make changes, please contact us within the cancellation window. Our team is always here to assist you with a smooth and friendly experience.
