International Policy

 

Our international Policy is simple to follow. It includes below.

  1. International Shipments
  2. Shipping Concerns
  3. Order Payment Related
  4. Customs, Duties and/or Taxes
  5. Limitations
  6. Privacy
  7. Returns

 

 

International Shipments

We are serving across wide range of countries of the world. At any point of time you can come to know where exactly we do ship. For that matter, just browse for “Where we ship” and you will be retrieving for the information with countries & our value added support services.

 

Know the term “Importer of Record”

If you are placing an order from our website “brandblackjack.com”, you being recipient will be called “Importer of Record”.

Here when an “Importer of Record” is placing an order, he/she must have to comply with all of the laws & regulations of the destination country.

The title and the risk (ordered/purchased items) will be transferred to the recipient (Importer of Record) upon the delivery through the common carrier.

The various shipments charges (custom fees, import duties, taxes or Any Other) may have to be included (as per the destination country) before delivering the products to the recipient. The recipient is responsible to pay all charges as the destination country. For more details about the charges and all, kindly go through “Customs, Duties & Taxes”.

 

 

Shipping Concerns

Our international orders will be shipping through below companies.

  • DHL
  • EMS SPEED POST
  • BVC
  • FEDEX
  • UPS
  • USPS
  • INDIA POST

It is to be noted here “arrival time displayed on US Website” applies only on deliveries to be done for “US Shipping addresses”. At any point; if you need to know for (the estimated) International shipping delivery times, our “Diamond & Jewellery Consultant” will get you that information. You can reach our Consultant via below contact details.

  1. info@brandblackjack.com
  2. +91 7069101050

 

 

Order Payment Related

We (brandblackjack.com) are accepting in any of the below listed country’s currencies.

 

Country

Currency

Australia

Australian Dollar

Canada

Canadian Dollar

Chinese

Chinese Yuan Renminbi

Hong Kong

Hong Kong Dollar

Japanese

Japanese Yen

Macau

Macau Pataca

Mexican

Mexican Peso

New Taiwan

New Taiwan Dollar

New Zealand

New Zealand Dollar

Singapore

Singapore Dollar

UAE

UAE Dirham

US

US Dollar

 

 

Customs, Duties & Taxes

The custom office of the respective destination country may impose the charges any of the below.

  • Custom fees
  • Import duties
  • Taxes
  • Or any other

Kindly Note

  • It totally depends on the international orders and its applicability to the respective destination country & its custom charges.
  • It is clearly the responsibility of the recipient to pay for these additional imposed charges required for custom clearance of the destination country.
  • You will be notified (via contacting you) either by our shipper or by the custom office by the time your ordered products arrived at customs.
  • We (brandblackjack.com) are not responsible for these charges. Thereby, we don’t have control over these sorts of charges.
  • The actual amount charges by customs may seem to be differed. Kindly get in touch with your local custom office for that matter.

 

Limitations

The products shipped internationally may differ from the designing perspectives. It may not be designed in accordance with destination country’s standards, specifications or labelling requirements.

It is the responsibility of the customers to determine if the products are (lawfully and/or legally) allowed to be imported into the destination country.

 

Privacy

The International Shipments are subjected to opening and/or inspection by the custom authorities of the destination country.

Thereby, the information (related to your order, shipment and products) contained therein may be communicated to our shippers and/or the custom authorities. Kindly note, it is the part of the custom clearance process.

 

Returns

We have perfectly crafted our return policy in order to ensure you get the right choice. In case, by any reason you aren’t satisfied, you can return any item straight away. Just few things to be taken into consideration before getting refund or exchange are as below.

  1. Product has to be in its original condition
  2. Product can be returned within 30 days of the shipment date
  3. The 15% stocking fees is non-refundable

Kindly read Returns & Refund Policy” for more.