Terms of service
Welcome to Brand Black Jack. By shopping with us, you agree to the following Terms & Conditions (T&C), crafted to ensure a transparent and reliable experience for every customer.
🛍 Our Products
All apparel and fashion items listed on our website are described and displayed with the highest level of accuracy. As we use premium linen and cotton fabrics, minor variations in color or texture may occur due to lighting or screen differences.
By purchasing, you acknowledge these are not considered defects but part of the natural character of our artisan-crafted products.
🛡 Our Warranty
We stand behind the quality of our products. All items are quality-checked before dispatch. However, in the unlikely event of a manufacturing defect, please contact us within 48 hours of delivery. This applies only to eligible clothing and excludes wear & tear or misuse.
⏱ Approval Period
Once your order is placed and payment is completed, you have 24 hours to make any changes or request cancellation. After this period, your order enters processing and cannot be changed or cancelled.
🚚 Delivery Times
- Domestic (India): 4–7 business days
- International: 1–3 weeks (shipping & customs may vary)
Tracking details will be provided via Email, SMS, or WhatsApp once dispatched. Refer to our Shipping Policy for full details.
🎨 Special Requests (Custom Prints & Designs)
We welcome custom print/design requests for bulk or made-to-order apparel. Custom orders require pre-approval and cannot be returned, cancelled, or exchanged once production begins.
For collaboration or custom inquiries, email us at info@brandblackjack.com
📜 Acceptance
By placing an order on brandblackjack.com, you confirm that you have read and agreed to these Terms of Service, our Refund Policy, and Privacy Policy.
